At ShopAmy, we strive to ensure timely and reliable delivery of your orders. This Shipping Policy outlines the details regarding shipping times, costs, tracking, and more. By placing an order on shopamy.shop, you agree to the terms of this policy.

1. Order Processing Time

• Orders are processed Monday through Friday (excluding holidays).
• Standard processing time is 1-3 business days from the date of purchase.
• Orders placed after 2:00 PM EST will be processed the next business day.
• During high-demand seasons, processing may take longer.

2. Shipping Rates & Delivery Estimates

We offer several shipping options based on your location and preferences.

🚚 Free Shipping: Available for orders over $50 (USA only).

📦 International Shipping: Rates and estimated delivery times vary by country. Shipping fees will be calculated at checkout.

3. Order Tracking

• Once your order ships, you will receive a tracking number via email.
• You can track your package directly on our website or through the carrier’s tracking system.
• If you do not receive a tracking number within 3 days of your purchase, please contact support@shopamy.shop.

4. Shipping Destinations

We currently ship to:
✔ United States (All States & Territories)
✔ Canada, UK, and select international locations

We do not ship to PO Boxes or APO/FPO addresses.

5. Delayed or Lost Shipments

• Delivery Delays: While we strive to deliver on time, unforeseen factors (weather, carrier delays, customs processing) may impact estimated delivery times.
• Lost or Stolen Packages: ShopAmy is not responsible for lost or stolen packages after they are marked as delivered. If your package is missing, please check with your local carrier or contact support@shopamy.shop for assistance.

6. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please follow these steps:
1️⃣ Take clear photos of the damaged or incorrect item(s).
2️⃣ Contact support@shopamy.shop within 48 hours of receiving your package.
3️⃣ Our team will review your claim and provide a replacement or refund based on the situation.

7. International Shipping & Customs Fees

For international orders:

• Customs duties, taxes, and import fees are the buyer’s responsibility and are determined by your country’s regulations.
• ShopAmy is not responsible for delays due to customs clearance.
• If a package is returned due to unpaid customs duties, the shipping fee is non-refundable.

8. Changes to Shipping Address

If you need to update your shipping address:

• Contact us within 24 hours of placing your order.
• Once an order is shipped, we cannot modify the shipping details.

9. Returns Due to Failed Delivery

If a package is returned to us due to:
❌ Incorrect address provided
❌ Multiple failed delivery attempts
❌ Unclaimed package

We will contact you for re-shipment. Additional shipping fees may apply for re-delivery.

10. Contact Us

For any shipping-related inquiries, please contact:
📧 Email: support@shopamy.shop
📍 Address: 929 Bridgeway Blvd, Orlando, FL 32828, USA